Greg, the owner, is awesome, and so is his wife. They take good care of me and my cars and takes care of my special, quirky requirements (I don't like any scents as they give me a headache), and they even have the car doors open (while it is on the red carpet waiting for me to pick up) to let any scent air out. It is that extra level of care and personal relationship that I really treasure. That, and the good work and very reasonable pricing.