Lisa is the BEST!! I have a terrible neck (tons of desert sport accidents when I was growing up) and it when it goes through a bad spell, it is so incredibly painful. Lisa has amazing hands -- and I think a lot of it is just because she's a natural healer. There are just people that have that. She gets in there and works out the knots and it is awesome. She is also incredibly nice and has a kind heart, and that is a nice thing to have around you when you're getting a massage! Everyone I've sent there (we give free massages to our employees as presents) has said the same thing: they've never had better!