I'm a new home owner and needed to get a plumber into our place for a leak in the upstairs bathroom before we could move in. I'd never called a plumber before in my life, so was honestly a little nervous about the experience because you hear about people getting swindled because the heck do I know about plumbing. Joe & Sallie made the experience totally painless, and I was immediately put at ease when Joe was showing me where work *didn't* need to be done that my inspection report was showing repairs were needed. He showed me where to find my dishwasher model and coached me on simple maintenance, and fixed my leaking pipe quickly which kept the cost of the repair low. I'll definitely be using their services again if the need should arise!