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over 2 years ago
I've rented from Turo plenty of times for my trips and have almost always had a great experience. I just treat it like airbnb and look at the reviews and terms. I would opt to get the insurance provided because travel credit card benefits don't apply to turo so you'll be stuck paying out of pocket if something happens. I'm not a fan of the ones who make you wash the car before you return because I feel like that should be the job of the owner just like airbnb, but there are plenty of who don't require it.
over 2 years ago
We have rented twice through Turo and had great experiences. A friend rented through Turo and totaled the car (😬), but the insurance process was smooth and they said they would do it again (not sure about the car owner!). The pros of it are: flexibility (with changes in plans), fun cars, lower prices (sometimes), and a human you can easily text with. Plus, it's a local car with local plates that probably doesn't scream rental (if break-ins targeted at tourists are a concern). The cons are: a little more coordination at the airport, car might not be in pristine shape, the human you work with might not be as customer-service oriented. But for us, we haven't experienced any negatives that would deter us in the future yet.


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