First Degree came out to give us a quote when we were building our house. They gave us the lowest price on ductless a/c and explained why it should cost less than regular a/c. I was impressed. Then I referred them to a friend. My friend had been paying for service with one company for 20 years. He explained what was wrong and the a/c and his company--without even looking told him he needed a new a/c. He called another company and the same thing happened. He called First Degree and the first thing they asked was, "Can I look at it?" First Degree fixed the a/c for $35 in 5 minutes. They were the only company that even asked to look at the a/c. Very honest company. I won't use anyone else after that.