After seeing Shauna Swerland Youssefnia recommendation, I reached out to her for some more information. They sounded like just what we needed so we went ahead. We're now on our SECOND au pair and it's been going awesome. Really helps with our two little boys, under the age of 5 - especially during this pandemic. Lauren Peiser, who's the area director for Au Pair Care is also great at being candid in her responses to our questions. Highly recommend!