Have you used Madison Park Jewelers?
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I've used Madison Park Jewelers for repair, and they've done an excellent job.
Leo is a blend of jewelry handman, artist, and listener. He's fixed and designed many things for me over the years, and doesn't turn up his nose at my tiny jewels. He and his wife and daughter (who run the place together) are friendly and knowledgeable and the opposite of snobby. They also have a bowl of jelly bellies to nibble on while you browse.
LEO IS AMAZING. He's been running the business for decades and is so knowledgeable and wonderful. Family run awesomeness.
4230 E Madison St, Seattle, WA 98112