24 Hour Fitness - Seattle Northgate

Their classes are Amazing as always and the instructors teaching those giant classes are the most selfless and kind people on the Face of this earth , but this employee named Maddie at front desk was embarrassingly rude and disrespectful. I will file a formal complaint with their company and add reviews in all social media for people to be aware about them since she represents 24 hr fitness company.
We all try to minimize and do shortcuts sometimes that probably won’t result to the best options , but she lacks respect and courtesy towards their members. She was very dismissive and did not even try to have a eye contact while talking. Instead of referring me to another team member who could answer my questions, she continued to help another person and look through paperwork while dismissing my questions. She just had a sense of grandiosity that she can run pretty much the whole company and that members are not even important! When they are not even open 24hrs, but call themselves 24hr fitness; their gym is always dirty and nasty as hell. If you go inside the sauna, it smells like urine and there is dirt on the floor. If you go inside their big classes and while trying to do push ups, don’t be alarmed when a chunk of dirt and long hair strands of every color gets stuck on the palms of your hands 🤮🤮🤮…. The list goes on and on because I have been a member for 5 years + ….