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Blue Flame Heating & Air Conditioning
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Blue Flame Heating & Air Conditioning
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(206) 388-5667
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Since 1994, Blue Flame Heating, Air & Electric has offered reliable heating, air conditioning, and electrical services throughout Seattle and the surrounding area. At every step of the way, we’ve remained committed to providing our customers with ...
Since 1994, Blue Flame Heating, Air & Electric has offered reliable heating, air conditioning, and electrical services throughout Seattle and the surrounding area. At every step of the way, we’ve remained committed to providing our customers with efficient and environmentally friendly products and service that enhances the comfort of their homes. Our name comes from the flame color of a furnace. A clean blue flame contains just the right balance of fuel and oxygen needed to fuel a furnace effectively. We guarantee a “Blue Flame” experience for all your HVAC and electrical needs.

Have you used Blue Flame Heating & Air Conditioning?

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Discussion

Recommended By

4 months ago
Used them for my AC. Great service
about 1 year ago
The furnace went out in our new home days after moving in. Blue Flame was there within 90 mins on a Friday afternoon (others scheduled appointments 5 days out) and they had everything installed Monday afternoon. They even invited me to negotiate the cost in exchange for canceling the other quote appointments. All in all we were done with the process in days and for $1,500 less than we anticipated. Highly recommended!
over 1 year ago
Blue Flame solved the mystery of why our electric furnace wasn't behaving with a single visit. The Tech was smart and personable and got the job done quickly. We are happy to recommend them!
over 1 year ago
We had some problems with our (not that old) old furnace. Blue Flame wasn't able to repair it, but did a very prompt and reasonably priced replacement. I was quite impressed with their service and communication.
about 2 years ago
The Blue Flame team was great to work with to install our AC unit. They were consultative about our options, honest about the cost benefits, and incredibly price competitive.
about 2 years ago
Prompt response to water heater issue/questions on a Sunday morning. Gave a quote for a new heater via text message Sunday afternoon. Installed beautifully Tuesday!
over 2 years ago
They did a solid job installing central air in my home. The post-install inspection process was a bit of a mess (unclear what was happening when and if someone needed to be home) but otherwise good work.
Lisa Mesplay Alas, they don't come this far south as part of their service area. But I will keep your reference in mind for any friends who live closer to civilization!
  • over 1 year ago
Liz Pearce Lisa Mesplay Sorry to hear that! Will keep it in mind when recommending them in the future.
  • over 1 year ago
over 2 years ago
They did a nice job with my attic AC install. There were bumps along the way, but they fixed the problems quickly and threw in some free maintenance to smooth things over. Clearly they care about the customer.
recommended by Katie Zejdlik, Lucas Silver

Cautionary Tales

Masked Bat - 10 months ago
I'm going to take some extra time to offer up a cautionary tale on Blue Flame based on my own experience.

After a Blue Flame technician came to my house, I did a bunch of research on these guys. There are a lot lot of tales of woe on the Internet that tell the exact same story as mine: hugely inflated parts costs, inflated/unnecessary maintenance costs, poor maintenance (broken/damaged furnaces), extremely steep furnace replacement costs with expensive air filters added on.

Should you call them to address problems with your broken furnace, this is the most likely scenario:

(1) The parts that are actually broken will be listed out with wildly inflated markups.

For example, the quote i received for a cracked Ptrap was $652 ("Standard Rate") or $570 ("Club Rate"). The actual Ptrap cost (for the part itself) is about $50. Replacement of this part is trivial (it's a small plastic box mounted to the front/outside of the furnace and would take 5 minutes to replace).

Another example: I received a quote for "PVC Repair: $425" for what is actually a repair that requires $1.50 in parts and 10 minutes in labor.

Any new motors and/or pumps and/or valves will be added with a "Standard Rate" and a "Club Rate", with the "Standard Rate" about 20% higher than the "Club Rate".

(2) They'll find things that aren't broken nor need be addressed and add them to the repair estimate.

For example "seal ductwork" and "clean blower wheel". These will be added to the list of actually broken things with their own hugely inflated markups (each was quoted at hundreds of dollars).

(3) The inevitable conclusion will be "This repair is awfully expensive, you're better off replacing the entire furnace".

(4) You'll then be quoted some new furnace prices, along with some really expensive air filter options (which add $3k to the price of the furnace). At this point, you're likely to be well north of $10k in out of pocket costs to replace your furnace.

(5) You'll then be offered various discounts. For example, if you're ex-military, or a healthcare worker, or a member of AAA, or a member of AARP. The whole discount thing is disconcerting. If they go to such great lengths to try to apply a discount, why not just quote prices at a less inflated rate?

(6) Then you'll get the upsell on the Club membership (the "Standard Rate" is very inflated, relative to the "Club Rate").

They grease the skids with these "Offers" which incentivize you to get them to your house. For example: "$55 off any HVAC Service or Repair". It's all to get you to call them out so they can generate the new furnace replacement estimate.

One deeply suspect aspect of this is that you can't call the main Blue Flame phone number if you want to accept the offer, you have to call the technician himself/herself.

I was also told the "exterior vents might need to be replaced" (at a cost of almost $900). This quote was almost absurd in it's markup. The exterior vents are fine (they're relatively new), they're not particularly expensive, nor are they particularly difficult to replace, and this is all rendered moot by the fact that they didn't have to be replaced.

The technician came out to diagnose problems with my furnace (which was working when he arrived). He spent ~60 minutes poking around inside of it, removed (and put back) some stuff, and then handed me a ~$3k repair estimate (and told me I needed to replace my furnace). He then literally pulled out a pen and paper and started writing down furnace replacement costs. Later that day, my furance stopped working. It showed an error code indicating that some kind of valve was stuck open, and so it would only vent, it wouldn't heat.

I never started the furnace again... I had it replaced (by someone else).

I'd avoid these guys at all costs. The only upside is that they can usually come out for an inspection/repair the next day .. so if you have an emergency situation (and cannot get anyone else), they'll come out.

The problem being: they may leave you with a broken furnace.

About Blue Flame Heating and Air Conditioning

Service Areas

Call for appointments or 24/7 Emergency Services

  • Bellevue
  • Bothell
  • Brier
  • Edmonds
  • Everett
  • Kenmore
  • Kirkland
  • Lake Forest Park
  • Lynnwood
  • Mill Creek
  • Mountlake Terrace
  • Redmond
  • Seattle
  • Shoreline
  • Snohomish
  • Woodinville

Air Conditioning Services

  • Thermostats
  • Programmable Thermostats
  • Smart Thermostats
  • Air Quality
  • Maintenance

Heating

  • Repair and Installation Services
  • Heat Pumps
  • Seasonal Maintenance

Electrical Repair

  • Outdated panel
  • Constant breaker trips
  • Repeated issues with blown fuses
  • Flickering lights
  • Burning smell or odor when using appliances
  • Sizzling sounds near wall outlets or switches
  • Electric shock when touching an appliance
  • Sparking or damaged electrical outlet

Map

7116 220th St SW #1, Mountlake Terrace, WA 98043

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